🔒 Privacy Policy 67win – Personal Data Protection for Malaysian Members

1 Introduction and Scope of This Policy

Welcome to the Privacy Policy 67win. This document outlines our commitment to your privacy as a member of an online Sports Betting and casino platform operating for the Malaysian market. At 67win, we believe that trust is the foundation of a lasting relationship with our members – and that trust begins with full transparency about how your data is handled.

This Privacy Policy applies to all personal information collected by 67win through our official website and any related communication channels. It covers all services we offer — from football and badminton Sports Betting to Live Casino games including Baccarat, Blackjack, and Roulette. This Policy also applies to data collected during the registration, deposit, withdrawal, and customer support processes.

This Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We take these legal obligations seriously and are committed to keeping our policy aligned with developments in data protection legislation in Malaysia. The Bahasa Melayu version is the official version of this document.

2 Information We Collect

2.1 Information You Provide Directly

When you register an account or use the services 67win, we collect the following information:

• Identity Information: Full name, date of birth, national ID or passport number (for KYC purposes).
• Contact Information: An active Malaysian phone number and email address (where applicable).
• Account Information: Your chosen username and password (stored in encrypted form — 67win never stores passwords in plain text).
• Financial Information: Details of payment methods used for deposits and withdrawals – including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u or CIMB Clicks. All transactions are in Malaysian Ringgit (RM).

2.2 Information Collected Automatically

When you use the platform 67win, our systems automatically record the following technical information for security and service improvement purposes:

• Your device's IP address at the time of login and transactions.
• Your device's web browser type and operating system.
• Session data including pages visited and duration of visit.
• Cookie information required for platform functionality (see Section 8).
• Betting and gaming activity logs kept for security purposes and for resolving any disputes.

3 How We Use Your Data

67win uses collected personal data solely for the following purposes:

• Account Management: Processing registrations, verifying identities, and managing member accounts.
• Transaction Processing: Processing deposits and withdrawals in Malaysian Ringgit (RM) via selected local payment methods.
• Service Provision: Enables access to all betting and gaming categories including football, badminton, Live Casino, Baccarat, Blackjack, and Roulette.
• Security & Fraud Prevention: Detecting and preventing unauthorised access, financial fraud, multi-account usage, and other conduct that violates our Terms and Conditions.
• Customer Support: Enables the customer support team 67win available 24/7 to assist you effectively.
• Service Communications: Sending important notifications relating to your account, transactions, changes to terms, or security issues.
• Responsible Gaming: Monitoring activity patterns to identify signs of problem gambling and provide appropriate support.
• Legal Compliance: To fulfil legal and regulatory obligations applicable to 67win, including anti-money laundering (AML) requirements.

We do not use your data to build psychographic profiles for advertising purposes, we do not sell data to advertisers, and we do not use your data for automated decision-making that significantly affects you without human oversight.

4 Legal Basis for Data Processing

67win processes your personal data on the following legal bases in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):

5 Data Sharing with Third Parties

67win does not sell, rent, or disclose members' personal data to third parties for their own marketing or business purposes. However, in the course of operating the platform, 67win may share necessary data with the following categories of third parties, solely to enable our services to function:

• Payment Service Providers: Payment gateways that process deposit and withdrawal transactions in RM via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX. These providers receive only the minimum data required to process the relevant transaction.
• Game Software Providers: Casino software provider powering the Live Casino, Baccarat, Blackjack, and Roulette games on the platform 67win. They receive only the session data necessary for game functionality.
• Cloud Service Provider: Cloud computing services used to host and operate the platform 67win securely and reliably.
• Legal Authority: Information may be disclosed to the relevant Malaysian authorities if required by a valid court order or applicable law, including in the context of financial crime or money laundering investigations.

All third parties that receive member data 67win are bound by strict data protection agreements and are prohibited from using that data for any purpose outside the scope of the services they provide to us.

6 Data Security Measures

67win implements multiple layers of technical and organisational security controls to protect member personal data from unauthorised access, disclosure, alteration, or destruction:

• Encryption in Transit: All data transmitted between your device and the servers of 67win protected with 256-bit TLS/SSL encryption.
• Encryption at Rest: Sensitive data stored in our database is encrypted using strong encryption algorithms.
• Role-Based Access Control: Only staff who require access for their specific duties are permitted to access member data, and only to the minimum extent necessary.
• Audit Logs: All access to member data is logged automatically and reviewed on a regular basis to detect any anomalies.
• Continuous Security Monitoring: A threat monitoring system operating 24/7 to detect intrusion attempts or suspicious access.
• Staff Training: All staff 67win who handle member data undergo regular data protection training.

7 Data Retention Period

67win retains member personal data only for as long as it is needed for the purpose it was collected, or as required by Malaysian law. Our general data retention principles are as follows:

• Active Account Data: Retained for as long as your account remains active at 67win.
• Data After Account Closure: Core data is retained for a minimum of 7 years after account closure to meet financial record-keeping and legal obligations in Malaysia.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's Anti-Money Laundering Act (AMLA) requirements.
• Security Logs: Retained for 12 months for security investigation and dispute resolution purposes.
• Session Cookie Data: Expires automatically when the session ends or in accordance with the duration set out in the cookie policy (see Section 8).

Once the relevant retention period has expired, your personal data will be securely deleted or anonymised from our systems 67win.

8 Cookies & Tracking Technologies

Platform 67win uses cookies and similar tracking technologies to ensure smooth platform functionality and a better user experience. The following are the types of cookies we use:

You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the core functionality of the platform 67win including the ability to log in to your account.

9 Links to Third-Party Platforms

Platform 67win may contain links to third-party services required for operations – such as payment gateways for deposits via Touch 'n Go, GrabPay, or DuitNow. When you click these links or use third-party widgets, you leave the direct environment of 67win and entering third-party platforms that have their own privacy policies.

67win is not responsible for the privacy practices or content of those third-party platforms. We encourage you to read the privacy policy of any third-party platform you use during the payment process. Nevertheless, all payment providers that work with 67win is an established and trusted Malaysian digital payment platform.

10 Child Protection

Platform 67win is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. Should we discover that data has been collected from a minor, it will be deleted immediately and the relevant account will be terminated.

If you are a parent or guardian and believe that your minor child has registered an account at 67win, please contact us immediately at support@67win.im. We will take prompt action to resolve the matter.

11 Amendments to This Privacy Policy

67win reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry developments. When we make significant changes, we will notify members via an in-platform notice or email at least 14 days before the changes take effect.

The last updated date at the top of this document will be revised whenever amendments are made. It is your responsibility to check this page periodically. Continued use of the platform 67win after the changes take effect will be considered your acceptance of the updated Privacy Policy.

12 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy 67win or how we handle your personal data, please contact our Data Protection Officer (DPO) at:

• Email: support@67win.im (please state "Privacy Enquiry" in the subject line)
• Live Chat: Available 24/7 directly within the platform 67win
• Response Time: Typically within 5 minutes via live chat; within 14 business days for privacy rights requests submitted by email

We take all privacy-related enquiries and complaints seriously. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia, as provided under the Personal Data Protection Act 2010.

This Privacy Policy was last updated in January 2026 and applies to all 67win members from that date.